Triage urgent service requests and dispatch technicians in real time.
Khyra answers emergency and maintenance calls around the clock, prioritizes work orders, matches technician territories and skills, and sends live ETA updates — without manual dispatcher intervention.
Our commercial HVAC system stopped cooling and is leaking.
Flagged as urgent commercial repair. Work order created, technician Marcus dispatched for 1:30 PM arrival. Tracker sent via SMS.
From interaction to system action — in seconds.
Emergency breakdown or service request arrives
Commercial priority vs routine maintenance classified
Territory, skill certification, and availability verified
Job logged in dispatch software with full diagnostic notes
Customer receives live technician tracker via SMS
Emergency breakdown or service request arrives
Commercial priority vs routine maintenance classified
Territory, skill certification, and availability verified
Job logged in dispatch software with full diagnostic notes
Customer receives live technician tracker via SMS
What's holding field services operations back
These aren't edge cases. They are daily communication bottlenecks that create lost bookings, staff burnout, and missed revenue.
Severe leaks and HVAC failures don't wait for business hours. Khyra captures emergencies 24/7.
Weather events create massive call spikes. Khyra handles unlimited simultaneous calls without busy signals.
Khyra captures equipment model, error codes, and symptoms systematically so techs arrive prepared.
Khyra provides real-time arrival estimates and sends automated SMS tracking updates.
Direct integration with ServiceTitan, Jobber, and FieldEdge eliminates manual data entry.
Pre-built workflow blueprints.
Configured around your operating guidelines, provider schedules, and software stack.
Immediate triage and priority routing for urgent repairs, leaks, and commercial outages.
Matches jobs to the nearest certified technician based on trade license and location.
Automatically creates structured jobs in your field service management software.
Dispatches multi-channel arrival updates and technician ETA alerts.
Instantly alerts on-call field supervisors when critical commercial emergencies arise.
How Khyra handles field services interactions
"Our commercial HVAC system is leaking water and stopped cooling the main server room at 440 Industrial Parkway."
"I've flagged this as high priority commercial service, created work order #HV-892 in ServiceTitan, and dispatched technician Marcus for a 1:30 PM arrival."
The operational system behind field dispatch & service operations.
Khyra turns emergency customer calls into dispatched work orders, route arrival windows, and real-time status updates for field teams.
Configured around your operational policies, live availability, and existing software systems.
Central command for field operations
Khyra keeps customer activity, schedules, requests and workflow status connected so teams can see what happened and what needs to happen next.
Connects to your existing software stack.
Khyra is engineered for zero rip-and-replace. We integrate directly into your current CRM, EHR, PMS, telephony, and calendar tools via secure APIs.
Field Service Management (FSM)
Automated work order generation, job scheduling, and equipment diagnostic logging.
Technician Mobile & Dispatch
Routes jobs to nearest qualified tech and captures live transit ETA.
Customer SMS & Tracking
Sends live technician arrival tracker and emergency prep instructions.
How we deploy Khyra in your operations.
Standard deployments are live in days without disruption to your existing phone numbers or daily business operations.
Map the Workflow
Define intent boundaries, validation rules, and backend actions for your operations.
Connect Existing Systems
Securely link your CRM, EHR, PMS, calendars, and telephony through supported APIs.
Configure Business Rules
Tailor scheduling availability, provider policies, and qualification rubrics.
Test & Validate
Simulate caller scenarios, noise, interruptions, and edge-case exceptions.
Go Live with Safeguards
Launch live interaction handling backed by real-time monitoring and warm transfer.
Monitor and Refine
Continuous observability over interaction logs, task completion, and escalation rates.
What happens when an interaction requires human judgment?
Life-safety emergencies trigger immediate safety instructions and instant escalation to on-call emergency field supervisors.
Field Services questions, answered
Yes. Khyra connects via direct APIs and webhooks with ServiceTitan, Jobber, FieldEdge, Housecall Pro, and custom dispatch systems.
Khyra evaluates urgency keywords, customer contract tier, and failure type, then immediately alerts and routes calls to on-call technicians or supervisors.
Ready to see Khyra in action?
Schedule an operational consultation and live demonstration. We'll show you exactly how Khyra automates field & home services workflows with your software stack.