Privacy Policy

Khyra AI ("Khyra AI," "we," "our," or "us") is committed to protecting the privacy and security of the information entrusted to us. This Privacy Policy explains how we collect, use, store, process, disclose, and safeguard information when you access or use our website, applications, APIs, artificial intelligence services, voice agents, messaging systems, scheduling tools, automation features, and related services.

1. Information We Collect

The information we collect depends on how you interact with Khyra AI, the features you use, and the information you choose to provide. When creating an account, subscribing to the Services, requesting support, contacting us, or otherwise interacting with Khyra AI, we may collect personal information including your name, email address, phone number, company information, billing information, account credentials, and other information reasonably necessary to provide our Services.

Users may also submit customer information including names, phone numbers, email addresses, appointment details, communication records, notes, transcripts, recordings, scheduling information, and other business-related information required for automation and communication workflows.

2. How We Use Information

Khyra AI uses information to operate, maintain, improve, secure, and support the Services. Information may be used to manage accounts, process subscriptions, facilitate communications, schedule appointments, generate AI-powered responses, automate workflows, provide customer support, detect fraud, investigate security incidents, and comply with legal obligations.

3. Artificial Intelligence Processing

Khyra AI utilizes artificial intelligence technologies, machine learning systems, and natural language processing tools to provide automation, communication management, scheduling assistance, transcription, analytics, and workflow execution. Information submitted through the Services may be processed by AI systems and trusted service providers.

4. Third-Party Services

To provide the Services, Khyra AI works with third-party providers that support cloud infrastructure, calendar synchronization, telephony, messaging, analytics, payment processing, and AI functionality. These providers may include Google Calendar, WhatsApp Business integrations, hosting providers, telephony providers, and AI service providers.

Khyra AI does not sell personal information.

5. Communications and Recordings

Certain Services may involve call recording, transcription, voice processing, conversation analysis, AI-generated summaries, and related communication features. Users are responsible for obtaining any notices, permissions, or consents required under applicable laws before using such functionality.

6. Data Retention

We retain information only for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business operations. When information is no longer required, we take reasonable measures to securely delete or anonymize it.

7. Data Security

Khyra AI implements commercially reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, misuse, or destruction. However, no method of transmission or storage can be guaranteed to be completely secure.

8. User Rights

Depending on applicable law, individuals may have rights relating to their personal information, including rights to access, correct, delete, restrict, or object to certain processing activities. Requests may be submitted using the contact information below.

9. International Transfers

Information may be processed or stored in jurisdictions outside your country of residence where our infrastructure providers and service providers operate. Appropriate safeguards are implemented where required.

10. Children's Privacy

The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

Khyra AI may update this Privacy Policy from time to time to reflect changes in our Services, business practices, legal requirements, or technology. Updated versions will be posted on our website together with a revised effective date.

12. Contact Information

Khyra AI
Bengaluru, Karnataka, India

Website: https://www.khyraai.com

Email: manoj@khyraai.com

Support: khyraai.core@gmail.com