Your hotel should answer before the guest hangs up.
Khyra runs your hotel's front desk around the clock — handling reservation inquiries, room questions, and guest requests instantly, in any language.
Can we request early check-in at 11:30 AM for reservation #HK-4091 tomorrow?
I've verified room turnover in Opera PMS, approved early check-in at 11:30 AM for suite 408, and updated housekeeping.
From interaction to system action — in seconds.
Reservation inquiry or in-stay guest request arrives
Room preference, dates, and reservation code parsed
Live room availability queried in Opera PMS
Folio updated and digital confirmation sent
Housekeeping or concierge alerted automatically
Reservation inquiry or in-stay guest request arrives
Room preference, dates, and reservation code parsed
Live room availability queried in Opera PMS
Folio updated and digital confirmation sent
Housekeeping or concierge alerted automatically
What's holding hospitality operations back
These aren't edge cases. They are daily communication bottlenecks that create lost bookings, staff burnout, and missed revenue.
Check-in time creates front desk phone surges. Khyra manages simultaneous calls with zero wait.
Late-night booking inquiries go to voicemail. Khyra captures and books reservations 24×7.
Check-in times, pool hours, parking, breakfast menus — Khyra answers instantly.
Khyra communicates fluently across multiple languages, ensuring all guests feel understood.
Khyra proactively mentions room upgrades and dining packages during booking calls.
Khyra logs in-room requests instantly and routes work orders to housekeeping or F&B.
Pre-built workflow blueprints.
Configured around your operating guidelines, provider schedules, and software stack.
Takes and confirms room bookings at any hour with live PMS inventory synchronization.
Quotes current seasonal rates and room specifications in real time.
Answers questions on check-in/out, valet parking, pool hours, and dining options.
Multi-language conversational capability for international travelers.
Logs housekeeping, F&B, and maintenance requests directly to operational teams.
Mentions relevant suite upgrades and seasonal packages during reservation calls.
How Khyra handles hospitality interactions
"Do you have a Deluxe King room available at Horizon Grand Hotel for this Saturday night?"
"Yes, we have a Deluxe King available at $180 / €165 per night including breakfast. Would you like me to reserve it for you?"
The operational system behind hotel & guest operations.
Khyra coordinates guest inquiries, front-desk service requests, and dining reservations in a unified operational workspace.
Configured around your operational policies, live availability, and existing software systems.
Operational visibility, in real time
Khyra keeps customer activity, schedules, requests and workflow status connected so teams can see what happened and what needs to happen next.
Connects to your existing software stack.
Khyra is engineered for zero rip-and-replace. We integrate directly into your current CRM, EHR, PMS, telephony, and calendar tools via secure APIs.
Property Management Systems (PMS)
Direct API connectors for room inventory, reservation modifications, and guest folios.
Guest Messaging & Mobile Pass
Sends digital keys, arrival confirmations, Wi-Fi access passes, and dining vouchers.
Telephony & Room PBX
Handles in-room guest dialing as well as central reservations phone lines.
Housekeeping & Facility Work Orders
Dispatches task tickets directly to housekeeping and maintenance staff.
How we deploy Khyra in your operations.
Standard deployments are live in days without disruption to your existing phone numbers or daily business operations.
Map the Workflow
Define intent boundaries, validation rules, and backend actions for your operations.
Connect Existing Systems
Securely link your CRM, EHR, PMS, calendars, and telephony through supported APIs.
Configure Business Rules
Tailor scheduling availability, provider policies, and qualification rubrics.
Test & Validate
Simulate caller scenarios, noise, interruptions, and edge-case exceptions.
Go Live with Safeguards
Launch live interaction handling backed by real-time monitoring and warm transfer.
Monitor and Refine
Continuous observability over interaction logs, task completion, and escalation rates.
What happens when an interaction requires human judgment?
Complex booking exceptions, VIP guest inquiries, or billing disputes are escalated immediately to the front office duty manager with full reservation context.
Hospitality questions, answered
Yes. Khyra connects via secure APIs and webhooks to Oracle Opera, Cloudbeds, and other major hospitality management systems.
Khyra acknowledges the issue with empathy, logs an immediate work order in the PMS, and escalates to the duty manager if required.
Yes. Khyra supports multi-property configurations with distinct inventory, rates, and policies for each location.
Ready to see Khyra in action?
Schedule an operational consultation and live demonstration. We'll show you exactly how Khyra automates hotels & hospitality workflows with your software stack.