Every patient call ends with the next step booked.
Khyra answers patient calls 24×7, books and reschedules appointments, handles routine questions, and escalates emergencies — so your front desk focuses on patients in front of them.
Can I get an appointment with Dr. Lawrence at Horizon Health for tomorrow afternoon?
Dr. Lawrence has 3:30 PM available tomorrow at Horizon Health. Should I confirm and lock that slot for you?
From interaction to system action — in seconds.
Arrives at the clinic, any hour of the day or night
Booking, query, or urgent triage understood in real time
Live slot availability queried for Dr. Lawrence
Slot locked, patient record updated
SMS sent and clinic management system synchronized
Arrives at the clinic, any hour of the day or night
Booking, query, or urgent triage understood in real time
Live slot availability queried for Dr. Lawrence
Slot locked, patient record updated
SMS sent and clinic management system synchronized
What's holding healthcare operations back
These aren't edge cases. They are daily communication bottlenecks that create lost bookings, staff burnout, and missed revenue.
Patients who can't reach your clinic on the first call often book elsewhere. Khyra answers every call instantly.
Morning rush and lunchtime spikes leave patients waiting on hold. Khyra handles unlimited parallel calls.
Patients call evenings and weekends. Without coverage, you lose bookings. Khyra is available 24×7.
Timing, directions, procedure prep — Khyra answers these instantly without tying up your staff.
Khyra handles reschedules and cancellations in real time, keeping your provider calendars accurate.
Khyra automatically confirms appointments via multi-channel messages and outbound calls to reduce no-shows.
Pre-built workflow blueprints.
Configured around your operating guidelines, provider schedules, and software stack.
Picks up on the first ring, every time — zero hold music, no missed calls.
Checks live calendar availability and confirms slots in real time.
Handles patient calls around the clock, including weekends and holidays.
Outbound reminder messages that reduce no-show rates.
Identifies urgent symptoms and routes calls to on-call medical staff immediately.
Logs every interaction directly into your clinic management system automatically.
How Khyra handles healthcare interactions
"Hi, I'd like to book Alex Morgan for a consultation with Dr. Lawrence at Horizon Health tomorrow."
"Certainly. Dr. Lawrence has openings tomorrow at 11:00 AM and 3:30 PM at Horizon Health. Which slot works better for you?"
The operational system behind healthcare & clinic workflows.
Khyra provides a single operational workspace to keep patient context, appointment scheduling, and front-desk actions unified across your clinic operations.
Configured around your operational policies, live availability, and existing software systems.
Operational context, in one place
Khyra keeps customer activity, schedules, requests and workflow status connected so teams can see what happened and what needs to happen next.
Connects to your existing software stack.
Khyra is engineered for zero rip-and-replace. We integrate directly into your current CRM, EHR, PMS, telephony, and calendar tools via secure APIs.
EHR & Clinic Management Software
Direct two-way synchronization for patient profiles, visit timelines, doctor schedules, and treatment history.
Provider Calendars & Scheduling
Live slot querying across multi-doctor practices with double-booking prevention and buffer window rules.
Telephony & VoIP Infrastructure
Connects to your existing clinic phone numbers via SIP trunking, call forwarding, or cloud telephony bridges.
Patient Messaging & Notifications
Automated SMS, WhatsApp, and email appointment confirmations, prep instructions, and clinic directions.
Custom Webhooks & Database Connectors
Secure REST APIs and webhooks for private hospital databases and custom clinic applications.
How we deploy Khyra in your operations.
Standard deployments are live in days without disruption to your existing phone numbers or daily business operations.
Map the Workflow
Define intent boundaries, validation rules, and backend actions for your operations.
Connect Existing Systems
Securely link your CRM, EHR, PMS, calendars, and telephony through supported APIs.
Configure Business Rules
Tailor scheduling availability, provider policies, and qualification rubrics.
Test & Validate
Simulate caller scenarios, noise, interruptions, and edge-case exceptions.
Go Live with Safeguards
Launch live interaction handling backed by real-time monitoring and warm transfer.
Monitor and Refine
Continuous observability over interaction logs, task completion, and escalation rates.
What happens when an interaction requires human judgment?
Every patient call is governed by strict clinical boundaries. When an inquiry requires medical diagnosis, falls outside scheduling policy, or reports urgent symptoms, Khyra warm-transfers the call to on-call staff with a real-time transcript brief.
Healthcare questions, answered
Yes. Khyra connects via secure REST APIs, webhooks, and database connectors to major clinic management platforms and EHRs. Our team handles the integration configuration.
Khyra evaluates urgency keywords, captures basic details, and immediately routes the call to your on-call medical team. It does not attempt to provide clinical diagnoses or prescriptive medical advice.
All communication is encrypted in transit via TLS 1.3 and at rest with AES-256 encryption. Khyra operates on secure cloud infrastructure with strict role-based access control (RBAC).
Yes. Khyra manages separate calendars and appointment durations for each doctor, ensuring callers are scheduled with the correct provider.
Standard deployments are typically live in days, configured around your clinical operating guidelines, provider schedules, and EHR systems.
Ready to see Khyra in action?
Schedule an operational consultation and live demonstration. We'll show you exactly how Khyra automates healthcare & clinics workflows with your software stack.